Support

Kenti Support

Need help? Email aleindiedev@gmail.com. You can also write from Kenti → Settings → Help → Contact support. If your question is about your subscription or your data, include the Support ID shown in Settings → Privacy. We usually reply within 2 business days.

Frequently asked questions

How do I share a screenshot from another app? In WhatsApp, Instagram or any other chat app, take a screenshot, tap Share and choose Kenti. The app opens and gives you replies in a few seconds. You can also open Kenti and pick a screenshot from your gallery, or paste the conversation as text.

Kenti mixed up who's who. How do I fix it? Kenti assumes your messages are the bubbles on the right, as in most chat apps. If it got it backwards, tap the ⇄ icon next to "You = bubbles on the right" on the results screen. It swaps the roles and writes new replies.

How many times a day can I use Kenti? During the free trial: 20 actions a day. With an active subscription: 60 a day and 1,000 every 30 days. If your device can't be verified, the limit is 10 a day. When you reach a limit, the app shows when it resets.

How do I manage or cancel my subscription? In the App Store (iPhone) or Google Play (Android) subscription settings, or from Kenti → Settings → Subscription → Manage subscription. Uninstalling the app doesn't cancel it.

I reinstalled Kenti or changed phones. How do I get my subscription back? Go to Kenti → Settings → Subscription → Restore purchases. It works if you're signed in with the same Apple ID or Google account you subscribed with. Your history isn't restored, because it was only stored on your old phone.

How do I get a refund? Payments are processed by Apple or Google, so refunds are requested from them: on iPhone at reportaproblem.apple.com, and on Android from your Google Play order history.

A reply was offensive or inappropriate. What do I do? Report it from the reply itself and choose the reason. We review reports to improve moderation. A report includes only the reply and the reason, never your chat.

Do you store my chats or screenshots? No. Screenshots and conversation text are processed only to generate replies and then discarded. Your history is stored only on your phone, and you can delete it from Settings → Privacy. Details in the Privacy Policy.

How do I delete my data? See Data deletion.